If you are using an old router, it is possible that the firmware is out of date and is causing a conflict with your VPN application. Check with your VPN provider to find out if you are running the latest version and either update the VPN or uninstall your current version and download a more recent client. If you are using an out-of-date VPN application, it is possible that you need to update it. To ensure your router is reset correctly, unplug it and wait ten seconds before plugging it back in. Always begin by restarting both your computer and your router. This is the easiest step to take and is often a quick fix that can get your VPN connection working. Remember to try connecting to your VPN after attempting each method. If your VPN isn’t connecting, use the methods below to troubleshoot it. This is the most common problem that people experience when they install a VPN.

VPN is making my internet connection extremely slow.

Below, you will find a list of the most common problems that Windows users experience when using a VPN: Why is my VPN not working on Windows 10?īefore discussing fixes for each problem, we must first establish what issue you are facing. They can provide direct support that relates to your specific VPN app.

If you are experiencing a specific problem with your Windows VPN, it is always best to ask your VPN’s customer support team for help. This troubleshooting guide is a general overview that applies to all VPNs. For this reason, we recommend that you upgrade to Windows 10.

Despite this, we urge you to remember that older versions of Windows are no longer receiving vital security patches. However, they will work if you are running Windows 7 or Windows 8.1. Our troubleshooting tips are primarily aimed at Windows 10 users. The good news is that there are some problems that you can fix yourself on your Windows computer.

Some problems are caused server side, meaning you will need to communicate with your VPN provider to resolve them. If you have paid for a VPN service that isn’t working, it can be pretty infuriating.

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